The Top 3 Questions to Ask Your Customs Broker & How Capito Enterprises, Inc. Can Help you

  1. How will you help my company ensure proper compliance with Customs regulations?

    When selecting a Customs Broker for your business, you want to make sure that they have a finger on the pulse of U.S. Customs and Border Protection. Get the details behind how they are monitoring new compliance protocols being released by CBP and if they are part of any key trade compliance organizations. 

    Capito Enterprises, Inc. is a member of the Chicago Customs Broker & Freight Forwarder Association (CCBFAA) and the National Customs Brokers & Forwards Association of America (NCBFAA).  Being part of these associations helps us stay abreast of what is going on in the industry as well as be involved in helping improve the compliance process.  We help build the bridge between trade and customs by facilitating conversations and helping importers and exporters navigate through the various standards CBP enforces.  Our VP Rosette Capito is also a Certified Customs Specialist and is working on obtaining her Masters Customs Specialist certification through the NCBFAA. 

  2. Do you have any pending lawsuits, violations, and/or have you been sanctioned by Customs?

    It is our policy at Capito Enterprises, Inc. to uphold the regulations set forth from U.S. Customs and help protect the safety and economic stability of our nation.  We work hard to ensure our processes adhere to customs regulations, and we have built protocols to check and double check the accuracy of our customs transmissions.  If there is any question, we make sure to reach out to CBP or any partner government agency to clarify what is needed to process shipments correctly and with the correct information.  We have aided customers in their own customs audits and have recently implemented our own internal audit processes.

  3. How much do you cost?

    This may seem like an obvious one, but it is important to know how much your Customs Broker is going to charge you and, specifically, asking for a breakdown of fees.